In this Privacy Policy, we describe how ELITE BIT Group (“ELITE BIT”, “we”, “us”) collects and processes the personal data of its existing and prospective clients. ELITE BIT is comprised of different legal entities, details of which can be found in Section 2 below. Each company of ELITE BIT controls the personal data of its own clients and is responsible for ensuring that such is used fairly and lawfully. This Privacy Policy is issued for and on behalf of ELITE BIT and each company thereof.
This Privacy Policy is addressed to legal and or physical persons who provide their personal data to ELITE BIT and/or visit and/or use ELITE BIT websites, trading platforms, software applications, social media, and/or any other electronic services (“Electronic Services”).
At ELITE BIT, we acknowledge that confidentiality and security of your personal data is of utmost importance to you hence we have developed specific policies and practices designed to protect your personal data. Protection of your personal data requires, among others, the establishment by ELITE BIT of appropriate technical and organizational measures as a means to ensure a high level of data protection.
Additionally, ELITE BIT will monitor, audit, and document internal compliance with data protection policies and applicable statutory data protection requirements, including local data protection legislation. We are constantly working towards enhancing data protection practices within ELITE BIT such as the assignment of responsibilities, raising awareness, and training the staff involved in data processing operations.
This Privacy Policy is based on the privacy and data protection principles applicable to the countries in which we operate. This Privacy Policy will be reviewed and/or amended from time to time to include any new obligations or arrangements in the way we process your personal data as a means to ensure compliance with any applicable laws and regulations. You will be notified of any important amendments to this Privacy Policy through the usual communication channel.
We encourage you to read carefully this Privacy Policy together with any other privacy statement or fair processing notice we may provide you with on specific occasions in the process of collecting or processing your personal data. It is important that you read this Privacy Policy so that you are fully aware of all logistics regarding your personal data. This Privacy Policy supplements any and all other notices that we may provide you with from time to time and is not intended to override.
ELITE BIT is responsible for the collection of your personal data in the manner described herein.
Your personal data will be controlled by the relevant ELITE BIT Entity that provides services to or is in electronic communication with you. In some instances, your personal data will be controlled by and or exchanged between more than one ELITE BIT Entity, as applicable.
3. What personal data do we collect and process?
Personal data includes any and all information that an individual can be identified with and does not include any data where the identity has been removed (namely, anonymous data). Upon registration with ELITE BIT, it is necessary that we collect your personal data in order to comply with legal obligations such as KYC and other regulatory requirements. By understanding your background and needs, we can treat you fairly, provide you with the services that best match your requirements, offer you appropriate and relevant information, and process your requests in a fair and efficient manner.
We will collect, use, store, and transfer different kinds of your personal data which we have grouped together as follows:
We may also collect, store and use the following sensitive types of Personal Information:
We use different methods for collecting your personal data such as:
Direct interactions. You may give us your identity, contact, and financial data by filling in the required registration forms in our website, Electronic Services or by corresponding with us by phone, email, or otherwise. This includes, but is not limited to, personal data you provide us when you:
Automated technologies or interactions. As you interact with our Electronic Services, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies (for further information on our use of cookies, please see our Cookie Policy), server logs, and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
We also process personal data generated by us in the course of providing you with our services such as Transaction Data.
We may use your personal data for the following purposes ("Permitted Purposes"), based on the following legal grounds:
TO ENTER INTO OR PERFORM OUR AGREEMENT
To provide services to you in accordance with the agreement(s) you or your organization may have with us, for record-keeping and compliance procedures;
To provide you or your organization with brokerage and other services available on our platforms and/or to deal with any requests or inquiries you may have;
To respond to requests for information from you and to follow up afterward to see if any further assistance is required.
TO COMPLY WITH OUR LEGAL OBLIGATIONS
To comply with any applicable laws in any country we operate in;
For the purposes of preventing and detecting money laundering, terrorism, fraud, or other crimes and/or abuses of our services;
To comply with any legal, regulatory, or good practice requirement and to fulfill our obligations under any reporting agreement entered into with any tax authority or revenue services from time to time.
TO PURSUE OUR LEGITIMATE INTERESTS
For our own administrative and operational procedures;
For statistical purposes and for market research and product analysis and to develop and improve our products and services;
To carry out, monitor, and analyze our business or operations including the activities set out in this Privacy Policy;
To enforce or apply any agreement and/or to protect our (or others) property or rights and to defend any potential claim;
FOR MARKETING PURPOSES WITH YOUR CONSENT
We may also process your personal data for the following purposes (after obtaining your express consent where such is legally required) in accordance with your preferences:
Where legally required, we will not use your Personal Information for taking any automated decisions affecting you or creating profiles other than those described above.
We will use your personal data for the purposes for which we collect it unless we reasonably consider that we need to use it for another reason and that such reason is compatible with the original purpose and the law (in which case your knowledge or consent for use thereof is not required). If you wish to get an explanation as to how the compatibility of the reason and the original purpose is determined, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you accordingly and explain the legal basis which allows us to do so. Please note that we may process your personal data, where this is required or permitted by law.
We may share your Personal Information in the following circumstances:
We may share your Personal Information between ELITE BIT Entities on a confidential basis as allowed by applicable law or where required for the purpose of providing products or services and for administrative, billing, and other business or ancillary purposes. A list of ELITE BIT Entities and the countries in which each is located can be found here.
We may instruct service providers in or outside ELITE BIT, domestically or abroad, to process personal data for the Permitted Purposes on our behalf and in accordance with our instructions. ELITE BIT requires these service providers to enter into relevant agreements with ELITE BIT as such may be required by applicable laws that govern the use of any information that they receive from us. These agreements prohibit the service provider from using the information of ELITE BIT clients other than for the purposes for which such was provided or disclosed. In accordance with applicable legislation, ELITE BIT will retain control over, and remain responsible for your personal data and use appropriate safeguards to ensure the integrity and security of your Personal Information when engaging service providers.
We may share your personal data with companies providing services in the areas of fraud and crime prevention and with companies providing similar services, including financial institutions such as credit reference agencies and regulatory bodies.
We may share your personal data with companies providing services in the areas of IT, trading platforms administration, translation of documents, support of clients, marketing, promoting our services and products, external and internal audit, cloud storage, payment services, and banks.
We may share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets or of ELITE BIT Entities; additionally, we may seek to acquire other businesses or merge with them.
We may disclose information about you to any depository, stock exchange, clearing or settlement system, account controller, or another participant in the relevant system, to counterparties, dealers, custodians, intermediaries, and others where disclosure is reasonably intended for the purpose of effecting, managing or reporting transactions in connection with the provision of our services or establishing a relationship with a view to such transactions.
Consistent with applicable law, we may share your personal data with courts, law enforcement authorities, regulators or attorneys, or other parties for the establishment, exercise, or defense of a legal or equitable claim or for the purposes of an alternative dispute resolution process.
Generally, we will only disclose your Personal Information when you direct us or authorize us to do so when we are allowed or required by applicable law or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.
Some of ELITE BIT Entities and our external third parties are based outside of your home country so processing of your personal data may involve a transfer of data outside your home country for the Permitted Purposes.
Whenever we transfer your personal data, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:
ELITE BIT has put in place appropriate security measures to protect the security of its client’s personal data and prevent any unauthorized or unlawful processing, accidental loss, destruction, alteration, disclosure, or damage of clients’ personal data. ELITE BIT implements appropriate technical and organizational measures such as network traffic encryption, pseudonymization, data encryption, two-factor authentication, access management procedure, tokenization, clean desk policy, business continuity, and disaster recovery, IT systems risk assessment, physical and logical access segregation, a process in case of personal data breach policy, etc. ELITE BIT limits access to the client’s personal data to those employees, agents, contractors, and other third parties who have a business need to know, only process clients’ personal data on ELITE BIT instructions, and are subject to a duty of confidentiality.
We record, monitor and process any telephone conversations and/or electronic communications between us through fax, email, social media, and electronic messages, either initiated from ELITE BIT or you. All communications are recorded and/or monitored and/or processed by ELITE BIT, including any telephone conversations and/or electronic communications that result or may result in transactions or client order services even if those conversations or communications do not result in the conclusion of any arrangements and or transactions. The content of any in-person conversations and/or communications with you may be recorded by minutes or notes. Any such records can be provided to you upon request in the same language as the one used to provide services to you.
We will retain your personal data for as long as necessary to fulfill the purpose we collected it for, including the purpose of satisfying any legal, accounting, or reporting requirements. In order to determine the appropriate retention period for your personal data we consider, among others, any statutory or regulatory retention periods, the amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means, applicable legal requirements, etc.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your Personal Information (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Information we hold about you so as to check that we are lawfully processing such.
Request correction of your Personal Information. This enables you to have any incomplete or inaccurate information completed and or amended accordingly.
Request the erasure of your personal data. This enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with applicable law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have to override legitimate grounds to use it.
Right-to-data portability allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from us to another service provider in a safe and secure way
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of any breach where we are legally required to do so. If you require further information on how we deal with a data breach please contact us.
If you have any questions which have not been covered in this Privacy Policy, any further concerns regarding the use of your personal data, or any complaints as regards this Privacy Policy and about use of your Personal Information you can reach out to us using the contact details available on our website or send an email to SUPPORT@ELITE-BIT.COM
If your complaint or concern is not resolved, you can contact the office of the data protection authority of your home country via their website.